Deliveries & Returns
Deliveries
We are still offering our standard delivery to the local area, please see attached details. If you require delivery further afield or you have large, bulky items, please speak to a member of staff.
If you are self-isolating simply leave a signed note, attached to your front door, instructing our driver where your delivery should be left – no signature is required.
Please note due to the Covid-19 pandemic you should maintain social distance at all times and where access to your garden is through your house and/or another building a suitable alternative drop off will need to be arranged.
Returns
Faulty goods will be exchanged or refunded as per your statutory right. For any other returns consideration will be given on a case by case basis, please speak to one of our friendly team.
Our latest social posts
20 hours ago
🌷The Old Well Spring Bulb Bonanza is underway🌷
Have you visited to choose your pick of the mix yet?!
Below we share some helpful tips on when you should be planting your favourite Spring bulbs & why it’s important to plant in the Autumn . . .
💚 Plant daffodils, crocus & hyacinths preferably by the end of September.
💚 Plant snowdrop & muscari between September and November.
💚 Plant hardy summer-flowering bulbs, such as lilies, alliums and crocosmia, in September and October.
💚 Plant tulips between September and November.
Why planting in Autumn is vital . . .
🌷Spring-flowering bulbs require a winter dormancy and a significant period of cold to set their blooms for the following Spring.
🌷Planting in the Autumn allows the bulbs to develop their root systems in the still-warm soil before winter sets in, which is crucial for their survival and future growth.
🌷Planting in autumn ensures your garden will bloom with a beautiful display of color after winter. A welcoming sight for the New Year as the season changes. ... See MoreSee Less
The Old Well Garden Centre is with Crosses Ice Cream.
2 days ago
Talented makers, fabulous finds for the home & garden, delicious eats & treats - we’ve got it all to share with visitors today!
A warm, dry & wonderful welcome awaits within the Garden Centre, Plants Canopy, Gift Shop, Glass House Cafe, Restaurant & Model Railway Club House.
We look forward to seeing you. ... See MoreSee Less
3 days ago
We’ll just leave this right here . . . display benches topped up, all set & ready for our visitors this weekend ✨ ... See MoreSee Less
4 days ago
A quick reminder Dan of C & C Sharpening is with us today with his regular Pop Up Pitch on the 2nd Friday of each month. A fantastic value opportunity to get your home, garden & work tools in good order! ... See MoreSee Less
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When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted.5 days ago
🌈 ☔️When it rains look for rainbows ☔️🌈
Isn’t this photo taken by one of our kitchen team whilst on the bus to work just great?! 📷
The Old Well treasures at the end of the rainbow! ... See MoreSee Less
6 days ago
Coming up later this week at the Garden Centre . . .
✂️ C & C Sharpening - Dan returns to us on Friday 12th, taking care of all your tool sharpening requirements 9:30am til 3pm.
🍦Crosses Ice Cream - Rachel & family are back this Sunday 14th with Otto the vintage ice cream van, serving their incredible Devon dairy ice cream & sorbet menu in our plants canopy 11am til 3pm.
🚂 And it’s Culm Valley Model Railway Club open day on Sunday too. Find the studio hut in our grounds, with a warm welcome to train fanatics of all ages 10am til 4pm.
Come along & support these 3 wonderful local independent products, services & organisations this weekend if you can.
We’re very lucky to have them join us here at The Old Well. ... See MoreSee Less
7 days ago
🍁 The Old Well treasure chest | Autumn inspired 🍁
New gifts & goodies for the home, larder & garden arriving daily as September leads us gently towards the season’s switch.
Pumpkin spice & all things nice!
We’re getting ready, are you?! ... See MoreSee Less
The Old Well Garden Centre is with Crosses Ice Cream.
1 week ago
A little rain won’t stop play today! Within our plant canopy it’s the 1st of our September Ice Cream Pop Ups nestled amongst a hardy, bright & beautiful display of new season plug plants, heathers, grasses & filled containers.
Come along & join us to show your support if you can.
We’re fortunate to have plenty of indoor space to enjoy as a Garden Centre. The main shop, plant canopy, gift shop, food hall, glasshouse cafe & restaurant tea room all under cover.
Scroll through the images for a glance at some of the plant canopy new arrivals this week & to see the fantastic Crosses Ice Cream Pop Up flavours available today 11-3. ... See MoreSee Less
1 week ago
September special offer this weekend, whilst stocks last.
Selected Anemone - 2 for £20.00 - cottage garden perrenial lovers, this one’s for you!
These charming late flowering plants really do make a wonderful addition for your border. ... See MoreSee Less
The Old Well Garden Centre is with Crosses Ice Cream.
2 weeks ago
You loved it & asked for more. We listened & it’s happening! Otto the Vintage Ice Cream Truck will be back every Sunday throughout September.
Scrumptious home made flavours to savour!
What’s that they say about a Sunday well spent? ... See MoreSee Less