Deliveries & Returns
Deliveries
We are still offering our standard delivery to the local area, please see attached details. If you require delivery further afield or you have large, bulky items, please speak to a member of staff.
If you are self-isolating simply leave a signed note, attached to your front door, instructing our driver where your delivery should be left – no signature is required.
Please note due to the Covid-19 pandemic you should maintain social distance at all times and where access to your garden is through your house and/or another building a suitable alternative drop off will need to be arranged.
Returns
Faulty goods will be exchanged or refunded as per your statutory right. For any other returns consideration will be given on a case by case basis, please speak to one of our friendly team.
Our latest social posts
The Old Well Garden Centre is at The Old Well Garden Centre.
22 hours ago
Real Christmas Trees - sound the low stock klaxon!
We’re getting very close to a full sell out folks.
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Last stocks are a go go across our cut & potted varieties.
Stands, skirts, lights, decorations too.
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The eagle eyed may also spot afew reductions on certain lines.
Don’t leave it too late though . . . once they’re gone, they’re gone!
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Huge thanks to those who have bought their tree from us this year. We appreciate & value your custom 🎄
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#christmastrees #goinggoing #almostgone #dontmissout
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2 days ago
Our December & Christmas week opening hours & a reminder of our end of year annual break . . . ... See MoreSee Less
The Old Well Garden Centre is with Higher Beings Circus and TrueTone Face Art.
3 days ago
The spirit of Christmas | What a heart warming day here at the Garden Centre . . .
Big thanks to each & every family who came along to meet our special guests - Father Christmas & Elfie from the North Pole (aka the amazing Higher Beings team) our marvellous face painter Antonia of True Tone Face Art, and our talented Pop Up local maker stalls too.
It was a pleasure to welcome many new & familar faces to The Old Well whilst we hosted the very last event of our series for this year.
Each event throughout November & December has been organised to celebrate the season, bring our community together, and raise funds for our chosen charity this Christmas, Childrens Hospice South West.
Next week we’ll tally up the funds raised & share the combined total donation for this most worthy local charity.
If you joined us today, we’d love to see your photos with Father Christmas or a jolly painted face or too in the comments below.
A reminder, gates to the Garden Centre will close at 4pm on Christmas Eve whilst our staff and family take a break. We’ll re-open after Christmas for the New Year on 2nd January. ... See MoreSee Less
4 days ago
Be our guest | For a jolly & jam packed penultimate Sunday of the year here at The Old Well Garden Centre.
No grottos or gimics - just good old fashioned family values, festive cheer, community spirit, special guests & Old Well treasures for the home & garden in readiness for Christmas.
Take a look at the charming Sunday line up below.
We all look forward to seeing you! ... See MoreSee Less
5 days ago
A Saturday sneak peek at some NEW arrival highlights along with a few Old Well favourites & festive finds . . . ... See MoreSee Less
6 days ago
It’s Dan the sharpening mans last visit before Christmas & New Year today! ... See MoreSee Less
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When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted.The Old Well Garden Centre is with Anna Platts Illustration and Waterhouse Fayre.
6 days ago
Two delightful special guests joining us today in the Food Hall & Main Shop from 10:30am until 2:30pm. . . ... See MoreSee Less
7 days ago
🎁 Gift Vouchers | This Christmas there are a number of ways you can purchase Garden Centre Gift Vouchers for friends & family members - each covering different areas of our welcoming offering here at The Old Well.
🎁 RESTAURANT TEA ROOM GIFT VOUCHERS - NEW for Christmas 2025.
Visit our Restaurant Welcome Desk to purchase these new vouchers designed exclusively for recipients to enjoy a delicious home cooked breakfast, lunch & tea from our charming seasonal menus.
🎁 OLD WELL GIFT VOUCHERS - Our signature voucher collections, for recipients to enjoy using anywhere they wish throughout The Old Well site. Including the Glass House Cafe, Restaurant Tea Room, Gift Shop, House Plants & wider Garden Centre. Visit our main tills to purchase these vouchers.
🎁 NATIONAL GARDEN GIFT CARDS - As a centre we also participate in the highly acclaimed National Garden Gift Card Scheme which covers a number of Garden Centres up and down the country.
National Garden Gift Cards can be purchased on line via the link below OR by visiting our main tills in store.
Note the National Garden Gift Cards may only be used for our Garden Centre Departments and not within any of our dining areas.
https://nationalgardengiftcard.co.uk/
Gift vouchers - happy, hassle free, presents for any occasion.
A kind, thoughtful & incredibly easy present to give those that love Gardening, Dining & Shopping with us! ... See MoreSee Less
The Old Well Garden Centre is with Amanda Mayes Art.
1 week ago
We’re looking forward to welcoming Amanda Mayes & her Pop Up Artwork, Prints & Cards stall here in the main shop at The Old Well today from 10:30am til 2:30pm.
Amanda is an incredible Pastel & Pencil Artist. Her enchanting collections include Pet Portraiture along with an inspired series of local Devon wildlife. ... See MoreSee Less
1 week ago
We promised more merry reasons to join us! So here’s afew highlights of what’s happening at The Old Well this week & next before we close the Garden Centre gates at 4pm on Christmas Eve for our annual break.
Scroll through for a glance at just some of the extra special guests we’ve lined up to meet our customers, families and friends as a fitting finale to a remarkable year. ... See MoreSee Less